As this is a special day for you, we would like you to relax and enjoy ; Herewith some information to prepare you for your day of bliss.

RATES: WEEK-DAYS – VALID TUESDAYS TO THURSDAYS, WEEK-ENDS – VALID FRIDAYS TO SUNDAYS AND PUBLIC HOLIDAYS

Business Hours: Tuesdays to Sundays from 8:00 to 17:00; first treatments scheduled from 9:00. Office is open on Mondays and bookings can be made by e-mail

Where to find us: Muldersdrift Area, off the Beyers Naude, Kromdraai road, first entrance right

GPS Coordinates: S 25*58.850’ E 027*50.725’

Enquiries: Mon to Fri 08h00 - 17h00 via email: info@riverviewspa.co.za Sat & Sun 09h00 - 14h00 via email: info@riverviewspa.co.za

Confirmation of Bookings: A Confirmation of booking document will be sent via email. All relevant detail regarding the booking will be stipulated. A payment of 50% together with the signed forms will secure your reservation.

Payment options: Internet Bank transfer, Credit Card payments – Visa, Master card, Amex A 50% deposit before arrival date secure your booking

This is a strictly CASH FREE business. Please ensure to bring your credit/debit card to settle any balances due on your account. Should you wish to pay a gratuity towards staff it can be included in your account.

Time of Arrival: As stipulated on Confirmation of booking Document, first treatment are scheduled 30 minutes after arrival time

Late Arrivals: While every attempt will be made to accommodate your late arrival, it may result in the deduction of your allocated treatment time and full treatment price will be charged

Cancellations: Refund of deposit when appointments are cancelled at least 48 hours in advance. Admin fee of 5% is applicable. 100%cancellation fee will be charged for” no-shows” and bookings cancelled within 24hours of reservation.

What happens on arrival? Welcome drinks are served on arrival, day schedules get discussed and Consultation cards completed. Please ensure to double check treatments and special requirements during this session.

Day Schedules:
Are worked out in advance and no changes will be made on the day.

PLEASE NOTE THAT THE PACKAGE DETAIL IS IN NO SPECIFIC ORDER AND TREATMENTS AS WELL AS MEALS OR HYDROTHERAPY WILL BE SCHEDULED ACCORDING TO OUR BEST DISCRETION

Spa Attire:
Please wear comfortable clothes. Underwear or Swim costumes must be worn under the robe and slippers provided for the day. We also provide towels to use during your hydrotherapy session. Please ensure to bring a dry set of underwear.

Hydrotherapy:
Facilities includes 2 Jacuzzi’s, a Sauna, Steam room, Heated and Cold pool. Jacuzzi’s Steam and sauna are booked out privately according to time slots

Jacuzzi time is included in all standard and set packages, if you would NOT like to enjoy the hydrotherapy this need to be communicated to the spa in writing in advance. Otherwise the Jacuzzi slot can be enjoyed to relax.

Cell phones:
To ensure a peaceful environment we recommend our guests to switch cell phones off

Valuables:
Valuables are locked away in Lockers in the coffee shop.

Treatment rooms:
Single or double treatment rooms are available. We also make use of the garden and deck area to enjoy nature (weather permitted)

Products:
We are proud to use the beautiful product range ME-EM for both Face and body. And Spalicious for Manicures and Pedicures. All products are available to purchase at the Spa

Therapists:
Our 12 lovely therapists are very well trained and has years of experience. They are all passionate about therapy and spoiling our guests. They understand the responsibility and privilege that comes with the occupation. They are all blessed with Healing hands!

Beverages and Refreshments
Kindly note that Riverview spa has a liquor licence and that NO alcoholic or non-alcoholic beverages may be brought into the Spa during your day visit.
Arrangements can be made in advance and a corkage fee of R60,00 per bottle will be charged