All prices are subject to change without prior or written notice.

Please enquire on email to info@riverviewspa.co.za  for a valid quotation

As this is a special day for you, we would like you to relax and enjoy ;
Herewith some information to prepare you for your day of bliss.

RATES:
WEEK-DAYS – VALID TUESDAYS TO FRIDAYS,
WEEK-ENDS – VALID SATURDAYS, SUNDAYS AND PUBLIC HOLIDAYS

Business Hours:
Tuesdays to Sundays from 8:00 to 17:00; first treatments scheduled from 9:00.
Office is open on Mondays and bookings can be made by e-mail

Where to find us:
Muldersdrift Area, off the BeyersNaude. Entrance boards on corner of BeyersNaude and Riverview Road,
Riverview Spa, 26 Degrees South Bush Boho Hotel, opposite of the Walk Haven Dog Park.

Directions –   ENTRANCE NOW ON BEYERS NAUDE DRIVE

Directions from N1:  Take Beyers Naude Off-Ramp towards Honeydew.  Continue until you cross the Pretoria/Krugersdorp Highway (N14).  AFTER 3.4KM, TURN LEFT AT THE Riverview Spa /26*Bush Boho Hotel /  Lanseria Drilling / Rusty Rose Nursery /opposite Walkhaven Dog Kennels signs. 

Continue for 800m; up to the CRADLE MOON security gate.  The guard will get your particulars.  As you drive through the gate turn left immediately following the road for 1 km and enter through the Riverview Spa Gate. 

 

Directions from Pretoria/Krugersdorp:  Take the N14 between Pretoria and Krugersdorp.  Take the Zwartkop/Randburg off-ramp, turn right towards Zwartkop. AFTER 3.4KM, TURN LEFT AT THE Riverview Spa /26* Bush Boho Hotel/  Lanseria Drilling / Rusty Rose Nursery /opposite Walkhaven Dog PARK signs Continue for 800m; up to the CRADLE MOON security gate.  The guard will get your particulars.  As you drive through the gate turn left immediately, following the road for 1 km and enter through the Riverview Spa Gate. 

 

GPS Co-ordinates to the road entrance on Beyers Naude:

We are experiencing difficulties with Google maps directions: WE ARE WORKING ON THE PROBLEM

 

IMPORTANT! DIRECTIONS:    WHEN USING YOUR GPS – Kindly make use of  the

RUSTY ROSE NURSERY GPS CO-ORDINATES

TO GET TO OUR TURN-OFF/ ENTRANCE ROAD AND FOLLOW THE RIVERVIEW SIGNAGE FROM THERE. 1KM GRAVEL ROAD, UP TO CRADLE MOON GATE, TURN LEFT AFTER THE GATE AND FOLLOW SIGNS.

Enquiries:
Mon to Sun 08h00 – 17h00 via email: info@riverviewspa.co.za

Confirmation of Bookings:
A Confirmation of booking document will be sent via email. All relevant detail regarding the booking will be stipulated. Payment in full, together with the signed forms will secure your reservation.

Payment options:
Payment in full required to secure your booking. Only an EFT Bank transfer will be accepted.  You are welcome to make use of your Debit or Credit Card (Visa, MasterCard or Amex) to settle your final account.
Please note: No virtual credit cards or cash accepted.

This is a strictly CASH FREE business. Please ensure to bring your credit/debit card to settle any balances due on your account.

Tipping policy:   

Not compulsory.  If you would like to show your gratitude for exceptional service towards staff, you are welcome to spoil the staff member to a tip; by means of CASH PAYMENT IN THE HAND OF THE RECIPIENT or by adding it to your final bill.

 

Time of Arrival:
As stipulated on Confirmation of booking Document, first treatment are scheduled 30 minutes after arrival time

Late Arrivals:
While every attempt will be made to accommodate your late arrival, it may result in the deduction of your allocated treatment time and full treatment price will be charged

Cancellations:
Cancellations and request to reschedule bookings received within 1 to 7 calendar days before the date of your arrival forfeit 100% of the monies received.
Cancellations received within 8 to 14 calendar days before the date of your arrival forfeit 75% of the monies received.
Cancellations received within 15 to 21 calendar days before the date of your arrival forfeit 25% of the monies received.
For any refunds on cancellations 22 days or longer before the date of your arrival, a 10% administration fee will be charged on the total of monies received –
No immediate bank transfers will be processed.

Cancellations due to Covid infections will unfortunately not be refunded – a Voucher will be issued,  valid for 1 Year subject to a Positive Test Results be made available to us  and if test results can be send our insurance company to compensate for the loss of income.

What happens on arrival?
Welcome drinks are served on arrival, day schedules get discussed and Consultation cards completed. Please ensure to double check treatments and special requirements during this session.

Complimentary Tea/coffee/water is available from our coffee station

External visitors: Strictly no external visitors are allowed on the premises. This is for safety and security reasons.

Terms regarding making use of the Cradle Moon Conservancy: Guests to stay on the main road to Riverview Spa B&B. No turn-off road to be taken. 40km/h speed limit to be kept throughout.Guests to remain in their private vehicles at all times. No photo’s to be taken outside private vehicles. Guests will be held responsible for any damages caused to the property or any of the animals
(In the case on injuring one of the animals, the guests will be held responsible to pay for the animals injured). No items (Plants, Rocks, Woodor equipment) to be taken off the premises as it is private property, no littering allowed. Please ensure to take a gate pass to exit the Riverview and Cradle Moon gates after your visit.

Day Schedules:

Are worked out in advance and no changes will be made on the day.

PLEASE NOTE THAT THE PACKAGE DETAIL IS IN NO SPECIFIC ORDER AND TREATMENTS AS WELL AS MEALS OR HYDROTHERAPY WILL BE SCHEDULED ACCORDING TO OUR BEST DISCRETION

Spa Attire:

Please wear comfortable clothes. Underwear or Swim costumes must be worn under the robe and slippers provided for the day. We also provide towels to use during your hydrotherapy session. Please ensure to bring a dry set of underwear.
Please note 1 pair of slippers per guest. R40.00 per pair should extra slippers be required.

Hydrotherapy:

Jacuzzi’s  and the Pool area are not permitted until further notice . The Steam Room is available subject to booking only.

Cell phone policy:
To ensure a peaceful environment we recommend our guests to switch cell phones off during the whole spa experience. This also apply to the reception and coffee shop areas

Valuables:
Please leave your valuables at home. Alternatively, valuables are locked away in Lockers in the coffee shop.

Treatment rooms:
Single or double treatment rooms are available. We also make use of the garden and deck area to enjoy nature (weather permitted)

Products:
We are proud to use the ethical and clinically proven miracle healing and very affordable product range Aloe Unique for Facial Treatments. Our very  own hand-crafted in-house brand, Down to Earth Indulge is used for all our body treatments. All products are available to purchase at the Spa

Therapists:
Our lovely therapists are very well trained and has years of experience. They are all passionate about therapy and spoiling our guests. They understand the responsibility and privilege that comes with the occupation. They are all blessed with Healing hands!

Beverages and Refreshments

Kindly note that Riverview spa has a liquor licence and that NO alcoholic or non-alcoholic beverages may be brought into the Spa during your day visit.

Arrangements can be made in advance and a corkage fee of R70.00 per bottle will be charged

Special dietary requirements (gluten free, lactose intolerant, halaal, free range, vegan)
Can be accommodated at an additional cost.

Accessibility around the spa:

Please note that sections of the spa are accessed via stairs / steep steps to and from the river fronting spa treatment rooms, and may not be suitable for the elderly, or guests with disabilities. Please kindly inform us at the time of making a booking to make possible alternative arrangements with the treatment rooms.

AGE RESTRICTION

Strictly No Infant/ Children Policy. Only children booked for the Family Outing Package allowed. We regret that due to the nature of our spa operations and safety aspects of the spa, we are unable to accommodate children under the age of 10. No child minders or care centre available.